Learn about Auschwitz before your visit.
Prepare to visit Auschwitz
The tour is a several-hour walk on uneven, rocky and muddy terrain without weather protection (check the forecast). You have to climb dozens of slippery steps in some buildings.
MUST HAVE
Ticket and ID
Umbrella
Trekking shoes
MUST NOT
No eating or smoking is allowed. Your phone must be silenced. Flash must not be used indoors. Do not take pictures in the room with human hair and in the basement of Block 11.
Luggage
Luggage you wish to bring with you must not exceed 30x20x10 cm in size. In both Museum parts. If in doubt, please ask the Museum staff for advice.
Children
Bringing children under 14 is discouraged. Strollers are not permitted in the buildings. Those arriving with a baby should bring a baby carrier.
Disabled
Wheelchairs are available on site, but they cannot be driven into the buildings. To maintain authenticity, the museum has not been adapted for the disabled.
On site
The entrance is on the right. Exit gates with bars are on the left.
Get tickets on the spot here. There might be 300 people waiting.
Ask for your guide at this front desk. It’s for private guided tours.
Before security screening
Check ticket and ID
Leave big luggage
Finish your meals
Use the restroom
Entrance
Present entry pass and ID to enter the Auschwitz Museum. You need ID only at this point.
Metal objects are inspected like at airports. Put your mobile, devices, purse etc. into a blue container and walk through the gates.
Inside the reception building
Wait for your guide and others. Hide your ID as you don’t need it anymore.
Scan your ticket last time and go downstairs to get your headset.
More on the ground floor
WC is behind the security gates on the left. The corridor ends where the first tour part ends. That way you can enter before leaving.
At the information desk you can ask for advice and get some brochures. Individual visitors can get their tour stickers there.
After the information desk on the right you can enter the bookshop. On a tour for individuals it is advised to get a guidebook.
Near the bookshop you can get sandwiches, snacks and coffee from a coffeemaker. There are also some snack vending machines.
Interactive information boards and a currency exchange desk are also available.
Downstairs
